Robotic Process Automation
Production-grade software robots.
We design, build, and operate RPA fleets that handle high-volume, rules-based work across legacy GUIs, web apps, and APIs. Every robot is versioned, code-reviewed, and shipped through CI/CD with health checks, retries, and human-in-the-loop fallbacks. We work with UiPath, Automation Anywhere, Power Automate, and custom Playwright/Selenium runtimes when vendor licensing does not make sense.
- Discovery, opportunity scoring, ROI modeling
- Bot design, build, test, deployment
- 24/7 monitoring with exception queues
- Managed run-state operations
Workflow Engineering
Orchestration for end-to-end processes.
When a workflow spans multiple systems, multiple teams, and multiple decisions, you need more than a bot — you need an orchestration layer. We engineer durable workflow engines using Temporal, Airflow, n8n, and bespoke event-driven architectures so that every transaction has an owner, a state, and a path to resolution.
- Process modeling and canonical schemas
- Durable, retryable orchestration
- Exception routing and SLA enforcement
- Operator consoles and run dashboards
ERP & API Connectors
Integrations that survive upgrades.
ERP, CRM, billing, claims, and EDI systems are where automations live or die. Our connector practice builds bidirectional, schema-aware integrations against NetSuite, SAP, Workday, Salesforce, Guidewire, Duck Creek, custom mainframes, and the long tail of partner systems. Every connector ships with contract tests, retry semantics, and a clear deprecation path.
- Connector design and contract definition
- Idempotent, replay-safe integrations
- Schema versioning and migration tooling
- Partner onboarding playbooks
Process Observability
See every transaction, every step.
Most automation programs fail because no one can answer the question, where is order 47823 right now. We instrument every workflow with metrics, traces, and an immutable run ledger, then surface them in operator-friendly dashboards. You see queue depth, cycle time, exception rate, and bot health — and you see them before customers do.
- Run-state dashboards per workflow
- Alerting on SLAs, queues, and bot health
- Audit-grade transaction ledger
- Executive reporting and unit economics
Compliance & Controls
Auditable automation, by design.
Regulated industries need automations that can survive a SOC 2, HIPAA, or insurance regulator examination. We engineer role-based access, segregation of duties, encryption-in-flight and at-rest, and tamper-evident audit logs as first-class features — not afterthoughts. Your auditors get the evidence they need without slowing throughput.
- Role and entitlement modeling
- Encryption and secrets management
- Tamper-evident audit ledger
- Evidence packs for audits
Automation Strategy
A roadmap, not a wishlist.
For operations and technology leaders standing up an automation program, we deliver a 12-month roadmap grounded in measurable throughput targets. We score opportunities, sequence them by leverage, and define the platform investments — runtime, connectors, observability — required to compound results rather than ship one-off bots.
- Opportunity discovery and scoring
- Platform and tooling selection
- Org design and operating model
- 12-month roadmap with milestones
